Shipping policy

RADIANTEEX Shipping Policy

Last Updated: August 15, 2026

Thank you for shopping with RADIANTEEX. We are committed to providing reliable and efficient worldwide delivery.

Shipping Options

We offer the following shipping options:

Standard Shipping
Estimated delivery: 7–14 business days

Priority Shipping
Estimated delivery: 3–5 business days

Shipping charges, where applicable, will be displayed at checkout before you complete your purchase.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing time is separate from the estimated shipping time.

Orders placed on weekends or public holidays may begin processing on the next business day.

Order Tracking

When tracking is available, you will receive tracking information after your order has been dispatched.

Please allow 24–72 hours for tracking information to update after shipment.

International Shipping

RADIANTEEX ships to various destinations worldwide. Delivery availability and shipping options may vary depending on your location.

International orders may be subject to customs duties, taxes, VAT, or import fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Shipping Delays

Delivery times are estimates and are not guaranteed. Customs processing, severe weather, carrier disruptions, public holidays, or other circumstances outside our reasonable control may cause delays.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information.

If you notice an error in your address, please contact us as soon as possible. Once an order has been dispatched, we cannot guarantee that the delivery address can be changed.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact RADIANTEEX Customer Support with your order number and relevant details so we can assist you.